Policy

Privacy Policy

At Akay Turizm, safeguarding your privacy and handling your personal data responsibly is of utmost importance to us. We deeply value your trust, and we assure you that any personal information collected via this website is treated with great care, kept secure, and used solely for legitimate business purposes in compliance with applicable laws and regulations. This policy outlines how we collect and process your personal data. We kindly ask you to carefully read and understand our practices regarding your data and how we will manage it.

Information on Personal Data Collection

In this section, we detail the collection and processing of personal data while using our website. Personal data refers to individual information about personal or factual circumstances attributed to an identified or identifiable natural person.

The entity responsible for data processing is Akay Turizm (referred to as "we" or "our"), situated at 'Topçular, Akay Plaza, Aspendos Blv. No:214, 07200 Muratpaşa/Antalya, Türkiye'. To contact our data protection officer, kindly reach out to us via the provided contact information on our website.

Scope of this Data Protection Declaration

This privacy policy applies to all services offered on our website. It exclusively deals with the handling of personal data by Akay Turizm. Any services performed by subcontractors will have their respective information outlined below. If you utilize services provided by third parties through our website, their exclusive data protection regulations will apply. We do not validate the data protection regulations of third parties.

Collection and Processing of Personal Data When Using Our Services

We collect, store, and process personal data in accordance with the GDPR for handling transportation services and technical administration. All personal data is processed in compliance with the provisions outlined in the EU General Data Protection Regulation (GDPR).

To book a transfer, we require your first and last name, email address, mobile phone number, and specific payment information. This information is crucial to confirm booking receipt, user identification, and communication. Credit card information or billing details are necessary for payment processing.

Your data necessary for contract performance is stored during your website usage. Additionally, voluntarily provided data is retained for the duration of your website usage unless deleted before.

To ensure unauthorized access to your personal data, especially payment information, the connection is encrypted.

Integration of Services of Third Parties

Google Maps

Map Services

Google Maps Privacy Policy

QNB Finansbank

Payment Services

QNB Finansbank Privacy Policy

TCMB

Exchance Rates Services

TCMB Privacy Policy

Revision Date: 29/12/2023 13:21

Cancellation Policy

At Akay Turizm, we understand that plans may change unexpectedly. Here, we outline our cancellation policy to provide clarity and fairness for all our customers.

Cancellation Periods and Refunds

1. Flexible Cancellation: You may cancel your booking free of charge up to 36 hours before the scheduled service. In such cases, you will receive a full refund of the amount paid.

2. Standard Cancellation: Cancellations made within 36 hours of the scheduled service may result in a partial refund, where a cancellation fee will be applied, or no refund depending on the specific service and time frame.

3. No-show: Failure to arrive at the scheduled service without prior notice may result in the forfeiture of the entire payment.

Cancellation Procedure

To cancel your booking, please contact our customer service or fill out a cancellation form on our website.

Contact Us

For any inquiries or assistance regarding cancellations, please reach out to our customer service team at contact@transferforme.com.

This policy is subject to change without prior notice. Please review the policy before making any bookings to stay updated on our cancellation terms.

Revision Date: 29/12/2023 13:44